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ke Solutions Google Apps Support & Training

One of the biggest issues most people and businesses have with Google Apps is due to their lack of live, telephone-based technical support. At ke Solutions, we not only provide live, 100%English-speaking, 100% located in the USA support staff, but we also ensure that your issues are dealt with quickly and efficiently.

Start Here, With Google Apps Online Help

For most technical issues,start your search here:

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Google Apps Help for Users

ke Solutions Support

If your issue is still unsolved, and you have a valid support contract in place, please give your account representative at ke Solutions a call. If you do not have a support contract in place, please call us and we can arrange billing and get you immediate help: (954)-778-5350

Technical Support is Just a Phone Call/Click Away

If your matter is urgent, please contact us by telephone right away. We do not want to waste any time resolving your issues. Our goal is to ensure your use of Google Apps is uninterrupted and well supported. Google is not interested in technical support - but we are!

Boost eLearning: on-demand training

Don't Fear The Change! You've probably been using your email program for years. You're probably are pretty happy with it too. Sure 'Going Google' is a huge cost savings for your corporation, and will bring enhanced productivity through online collaboration. But right now, you're concerned about the pain-in-the-neck of switching to new and unfamiliar software. Don't worry: when you switch to Google Apps, you'll get to keep all the features that you are used to, and with step-by-step training from Boost eLearning, leaning how to enable these features is easy. Take a look at the chart below to see how you'll have access to all the features you've come to love from the software you've used for years. See "Embrace The Change" for amazing features you'll love about Google Apps.

You Have Used: Folders to organize your emails into hierarchical groups.
You Can Use: Nested Labels is a feature in Gmail that re-creates the experience of using folders.
Learn How: In Lesson 14: File Email with Nested Labels of Gmail Training from Boost eLearning.

You Have Used: Individual email. You may have heard that Gmail uses conversation view, where emails get grouped based a specific conversation. You may like having each email separated.
You Can Use: Turn off Conversation View. Or develop the skill to benefit from using Conversation View.
Learn How: In Lesson 5: Understand Gmail’s Conversations of Gmail Training from Boost eLearning.

You Have Used: Archive to store and file away your emails. You may like this feature, because you’ve made a system that works for you.
You Can Use: The ‘Archive’ button stores the email, yet you can still use the search feature to find it. Since Gmail offers 25 GB of storage, it is very unlikely that you will ever use up all of your email storage.
Learn How: In Lesson 6: Organize Your Email with Archive and Labels of Gmail Training from Boost eLearning.

You Have Used: Templates may have been really useful to you. You may have been able to easily send the same email to multiple people.
You Can Use: Canned Responses is Gmail’s version of Templates. (See ‘Embrace the Change’ for how to send Canned Responses automatically!
Learn How: In Lesson 13: Create a Canned Response of Gmail Training from Boost eLearning.

You Have Used: ‘Save as Draft’
You Can Use: Gmail saves every email automatically as a draft.
Learn How: In Lesson 2: Compose an Email of Gmail Training from Boost eLearning.

Embrace The Change Google perfected search because it provided only what the end-user wanted: a search bar and results based on quality and relevance. Google has brought that same ingenuity, philosophy, and resources to create a more intuitive and useful design for all of the Google Apps. See the chart below for features that will make your computing at work simple, as well as where in Boost eLearning's training courses you should go to develop the skills to benefit from these features. If your concerned you'll miss your favorite features from your legacy applications, please see "Don't Fear The Change".

Google Apps offers: Powerful and simple Search
Use this feature to: Find old emails, find lost email address, remember what a client asked you to do, or a meeting time.
Learn How: In Lesson 8: Search for Email Messages in Gmail of Gmail Training from Boost eLearning and in Lesson 6: Search, Print, and Labs: Be Ready and on Time of Google Calendar Training from Boost eLearning.

Google Apps offers: Filters to automatically manage your email
Use this feature to: Automatically identify important emails, archive news feeds for later viewing, or combine with a ‘Canned Response’.
Learn How: In Lesson 5: Understand Gmail’s Conversations of Gmail Training from Boost eLearning.

Google Apps offers: Labels to identify your emails
Use this feature to: Labels allow you to place multiple identifiers on the same email, great for when an email has many topics.
Learn How: In Lesson 6: Organize Your Email with Archive and Labels of Gmail Training from Boost eLearning.

Google Apps offers: Chat and Tasks
Use this feature to: Instantly communicate and simply organize.
Learn How: In Lesson 15: Instantly Communicate with Chat of Gmail Training from Boost eLearning and in Lesson 10: Manage Your Responsibilities with Tasks of Gmail Training from Boost eLearning.

Google Apps offers: Share Calendars
Use this feature to: Easily find meeting times by sharing calendars with your coworkers.
Learn How: In Lesson 4: Share Calendars of Google Calendar Training from Boost eLearning.

Give us a call today (954)-778-5350 to find out how we can help you today!